IMPORTANT Website terms of use and cookie statement

​The Royal Institute of British Architects (RIBA) website terms of use

www.architecture.com and all subdomains, including, without limitation, members.architecture.com and awards.architecture .com

These are the terms of use (Terms of Use) upon which you (the User) are entitled to access and use the Royal Institute of British Architects (RIBA) website at www.architecture.com and all subdomains, including, without limitation, members.architecture.com, friends.architecture.com and awards.architecture.com (collectively, the Site) and will continue in force until such time as either the User or the RIBA terminates this Agreement. Access to and use by the User of this Site constitutes acceptance by the User of these Terms of Use, which take effect from the date of first access to the Site.

Purpose of the Site

The purpose of the Site is as an information-only website for the RIBA to disseminate information about its organisation, its members and the architectural profession, to its members and the wider public, including but not limited to providing information regarding architectural events, exhibitions, talks, conferences, education programmes and news as well as facilitating contact between clients and architects. Additional functionality of the website includes receipt by the RIBA of information from users such as booking forms, member information updates, competition information forms and forms to submit details of events to be posted on the public calendar on the Site.

Users can view the information provided via the Site and contact the RIBA via the Site with queries and requests for further information.

Legal Compliance Disclaimer

Whilst this Site may be accessed and viewed via the internet throughout the world, the RIBA does not represent or warrant that the information on this Site or its operation complies with the regulatory regime of any country, other than the UK where the RIBA is located. If the User accesses this Site from locations outside the UK the User does so on the User's own initiative and at the User's own risk. The User is responsible for compliance with local laws.

Intellectual Property Rights

The User acknowledges and accepts that there may be architectural drawings or photographs (copyright works) or other content or materials on the Site in which copyright, trade mark, patent, trade secret, or other proprietary rights (Intellectual Property Rights) are owned by third parties and which are reproduced with permission of such third parties. The User may not copy any such copyright works or other third party materials or content without the permission of the relevant Intellectual Property Rights owner.

Subject to this, the User acknowledges and agrees that all Intellectual Property Rights in the content and materials available on the Site vests in and are owned absolutely by the RIBA unless otherwise indicated, including in respect of or in connection with but not limited to the Site's design, text, graphics, its selection and arrangement, software and all other material on or in the Site.

© The Royal Institute of British Architects, 2018. All rights reserved.

The Intellectual Property Rights in the trade mark the RIBA and the accompanying twin lions logo are the property of The Royal Institute of British Architects.

The User may not copy, sell, rent, lease, license, sub-license, trade under, grant any rights in, transfer, distribute, time-share or otherwise assign to any third party any of the materials or content on this Site or any portion of this Site. Any unauthorised or restricted act in relation to the materials or content on this Site or any portion of this Site may result in civil proceedings and/or criminal prosecution.

Permitted Use

The User is authorised to view, print or download one copy of the materials or content on the Site on any single computer for the User's personal, non-commercial use, provided that any proprietary notices, marks, logos and other legends that appear on the copied screens remain on, and are not removed from, the printed or stored images of such screens. Other than as described herein, the User may not make additional copies of the Website content and may not store any such content on a server or on any shared storage device. In particular, the User may not reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on this Website without our written permission, including any directory of members or Chartered Practices.

Any permission to reproduce content is subject to the material being reproduced accurately and not being used in a misleading context and does not extend to any material on this Site that is identified as being the copyright work(s) of a third party. The User may not modify any content or materials on this Site in any way or reproduce or publicly display, perform or distribute or otherwise use them for any public purpose.

The User is authorised to browse the Site, join as a member of the RIBA, renew or update the User’s membership information, send queries and request further information from the RIBA and submit the User's contact details for a response, link to the RIBA shop websites and purchase articles subject to the relevant terms and conditions of sale, and link to directories of architects.

Where the User wishes to use the Site or any content or material on the Site for purposes other than that permitted above, the User must obtain the RIBA's prior written consent, or the consent of the relevant third party for third party content.

If the User breaches any of these Terms of Use, the User's authorisation to use this Site and the content and material on the Site automatically terminates and the User must immediately destroy any downloaded or printed materials.

Unauthorised access by Third Parties

It is possible that third parties (hackers) may access the Site and alter the Site's contents or place damaging materials or programmes on the Site, including but not limited to computer viruses, Trojan horses, worms, bots and other destructive digital elements. The RIBA will not be liable for any damage or loss arising out of or resulting from any such unauthorised access to, alteration to or modification of information contained on the Site or infection of the Site in this way.

In any event, it is the User's sole responsibility to take all protective measures to guard against computer viruses or other destructive elements.

Third party Links, Frames and Portals

The Site incorporates links to other websites, frames and portals (Third Party Sites) designed, maintained and operated by third parties. The RIBA has not reviewed the Third Party Sites, which are provided for the User's convenience only, and the RIBA is not responsible for the content or availability of these Third Party Sites. If the User decides to use a link to a Third Party Site the User will leave the Site and the User will do so at the User's own risk.

Links to Third Party Sites do not imply that the RIBA endorses, is affiliated or associated with, or is legally authorised to use any trade mark, trade name, logo or copyright work displayed in or accessible through the Third Party Sites or that any linked site is authorised to use any trade mark, trade name, logo or copyright of the RIBA.

Third Party Content Use

The User must obtain authorisation to reproduce third party material, including material on the Site and material accessible via any Third Party Site, from the relevant third parties concerned.

The User must not permanently store or otherwise copy any such third party content or materials for wider distribution or commercial gain, without the express permission of the relevant third party. The RIBA will not be responsible for obtaining that permission for the User.

Ordering and making payments online

The following Terms will apply between the User and the RIBA when the User purchases an item from the Site. The Terms do not affect the User's statutory rights.

Payment

All payments through the Site are managed by a third party secure online payment services provider (Realex Payments). The Site accepts most major credit/debit cards

All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, the RIBA will not be liable for any delay or non-delivery.

Cancelling an order

The RIBA seeks to comply at all times with its obligations under the EU directive on the protection of consumers in respect of distance contracts (the Directive) and with its obligations under any applicable UK distance selling legislation implemented from time to time (Legislation). Your rights under the Directive and any Legislation are set out on the applicable order form for the RIBA goods or services. It is important that you read the information contained in each order form carefully.

In accordance with RIBA Byelaws, any RIBA member who ceases to be a member for any reason shall remain liable for any outstanding subscription. There shall be no pro rata refund of a subscription that has been paid prior to that person leaving membership.

Delivery outside the UK

If your delivery address is outside the UK, you may be subject to import duties and taxes, which are levied once a shipment reaches your country. You must meet any additional charges for customs clearance. Customs policies vary widely from country to country and we recommend you contact your local customs office for further information.

International shipments may be subject to cross-border inspections by customs authorities.

Limitation of Liability

In no event will the RIBA be liable to the User whether in contract, tort, by statute or otherwise in respect of any loss of profits and/or for any special, indirect, incidental or consequential loss or damage arising out of or in connection with the User's use of the Site, including without limitation: loss of revenue, loss of anticipated savings, loss of business and/or goods, loss of goodwill, loss of use, loss and/or corruption of data and/or other information, and/or downtime.

For the avoidance of doubt, neither the types of loss and/or damage specified above nor any similar types of loss and/or damage shall constitute direct loss for the purposes of this Agreement.

Nothing shall exclude or restrict the RIBA's liability for fraudulent misrepresentation and/or for death or personal injury arising as a result of the RIBA negligence.

Information Disclaimer

The information provided on the Site by the RIBA is intended to be informative only and is not a substitute for legal or other professional advice or intended to be relied upon. You should consult an appropriate professional for specific advice tailored to your situation. By accessing and using the Site the User acknowledges that any reliance upon any information obtained or received via the Site will be at the User's sole risk.

The RIBA provides the information on this Site without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

The RIBA does not warrant that the functions of this Site will be uninterrupted or error free, that defects will be corrected or that this Site or the servers that make it available are free of viruses or other destructive digital elements.

All live events including face to face CPD and webinars

  • Full-refund cancellations are acceptable by sending an email up to 10 working days before a live event to the CPD team
  • Delegate substitutes are permitted at any time prior to a live event; please email the CPD team with substitute information. Student and RIBA member tickets cannot be transferred to non-members
  • If the RIBA postpones or cancels a live event, the booker is entitled to a full refund of the ticket price only. No compensation will be given for travel or any other costs
  • The RIBA reserves the right to contact you regarding future CPD events. If you do not wish for us to contact you regarding future CPD events, please opt out via your preference centre in My Account
  • The RIBA accepts no responsibility for the views or opinions expressed by speakers or any other person at the event
  • A photographer may cover the event and the images may be used to publicise future RIBA events. By accepting an invitation or purchasing a ticket you consent to being photographed, filmed or recorded as a visitor attending the event
  • On entry to a RIBA event, you agree to accept and abide by any venue rules
  • The RIBA reserves the right to refuse admission to any ticket holder
  • The details you provide will be processed in line with the RIBA's GDPR obligations. For information on how we handle your personal data please see our Privacy Policy
  • The personal data you provide is managed via Eventbrite in order to provide a better service. The RIBA staff process the data at all times
  • On-demand content, CPD Club tickets and Series bookings are non-refundable
  • CPD Club tickets and Series bookings can be held by an individual or a Practice
  • If you require a purchase order to be quoted on your invoice this must be supplied at the time of booking; invoices are payable in advance of the CPD event
  • Attendance certificates will only be issued to delegates who have viewed/attended all modules within a series
  • On-demand content expires within 3 hours of activation

Individual tickets

  • Individual tickets are priced for RIBA members and for non-members
  • The rate is determined by the delegate’s RIBA membership status at the time of the booking
  • CPD Club tickets and Series bookings purchased by an individual RIBA member can only be used by that named individual

Practice Tickets

  • CPD Club / Series bookings and Practice tickets are priced for RIBA Chartered Practices and for non RIBA Chartered Practices
  • If a CPD Club ticket is purchased by a RIBA Chartered Practice, the relevant Practice can permit any member of staff to attend each of the CPD Webinars and/or Seminars
  • The full names of all delegates must be provided to the RIBA at least 48 hours prior to each event date by emailing the CPD team

Member Hub Community Guidelines

We have set some Community Guidelines to ensure your Member Hub operates smoothly and effectively. Please take some time to review them. If you require these to be sent to you in a different format, please contact support@riba.org.

About us:

We are a world-renowned, global organisation that operates as a professional membership body and a registered charity. Officially, we exist to enable “the advancement of Architecture and the promotion of the acquirement of the knowledge of the Arts and Sciences connected therewith”. This means that we seek to bring architecture alive for the public, both in the UK and across the globe, encouraging people to engage with architecture and promoting education and training that will enhance the built environment. Supporting members and others to deliver better buildings and places, stronger communities and a sustainable environment is critical to us delivering our charitable purpose. For more information about the RIBA, please visit Architecture.com.

What is your Member Hub?

It’s an online platform hosted by RIBA, but run by Members, for Members. It has been designed to enable networking and the sharing of content, knowledge and experiences about professional issues relevant to the practice of architecture.

It should facilitate healthy discussion between Members who share the same interests and passions.

Community Guidelines:

To ensure it’s used in the right way, we’ve set some Community Guidelines.

Please:

  • Be nice. Treat others with respect, courtesy and consideration at all times. Keep the content focussed on professional issues and refrain from making any comments which could cause personal offence. Please don’t use the Member Hub for critical comment of other Members or members of RIBA staff.
  • Think before your post. It’s sometimes tricky to communicate online. Try to be clear about what you are saying and be prepared for people to interpret your contribution differently than you intended. If you are not sure what to say, wait and see how the conversation develops. Each special interest group has a specific Group Champion to steer and enliven conversations! Don’t be too hasty either, check your wording before you post.
  • Take responsibility. You remain responsible for the quality of your conversations. This is a positive, dynamic and intelligent place for discussion – please focus on that when contributing.
  • Look out for each other. Remember that most content is generated by Members for Members. RIBA staff are not responsible for monitoring or validating comments or contributions, so please don’t rely on anything posted as if it were professional advice. If you are not comfortable with specific posts, for whatever reason, you can anonymously flag them by using the ‘Report this content’ function to be moderated appropriately. Alternatively, please email support@riba.org for assistance. Anything flagged outside of working hours will be actioned the next working day.
  • Keep things professional. Member Hub should not be used as a vehicle to comment on RIBA business or raise grievances. If you have feedback to share about the RIBA, you are advised to use the existing channels available to you. Any content which does not relate to professional issues should be flagged by emailing support@riba.org and risks being reported or deleted.
  • Don’t share personal data. Please do not publish or post other people's private information (such as home phone number and address) without their express authorisation and permission.

If you notice content that doesn’t adhere to these clear guidelines, or that might place either RIBA, the membership, profession or individuals at legal or reputational risk, please flag (as outlined above) or contact support@riba.org. The support team will investigate these reports and then take such action as the team deem appropriate in all circumstances. The decision of the support team is final and correspondence will not be entered into.

Please note that RIBA reserves the right to disable access to the Member Hub for individuals who breach these guidelines more than once. The RIBA may also bring a complaint against users under the Code of Professional Conduct and, if appropriate, the Codes of Conduct for Trustees and/or for Council Members.

Please note: this is a community and social platform encouraging the informal sharing of ideas and knowledge by individuals for information purposes only. Nothing published on this platform on any topic should be considered to be professional advice and no communications should be deemed to have created a client/adviser relationship. Information shared via this platform is not intended to be a substitute for professional advice. This platform should not be used to solicit professional advice. Any requests for professional advice through this platform should be disregarded and reported to support@riba.org. If you are in doubt as to whether or not professional advice is being sought through a particular post, you may wish to remind the individual of the limitations of this platform. Professional advice should only be given through your usual business channels in order to first establish a formal client relationship with the benefit of insurance cover. If content is posted on this platform which the RIBA deems to be contrary to the spirit of this clause and the nature of the platform, the RIBA reserves the right to remove that content from the platform. Deliberate disregard for this rule, repeated removal of content or attempts to rely upon information shared as if it were professional advice may prompt a referral by the RIBA to the Professional Standards team as a matter of professional conduct. The RIBA does not endorse any particular practices, architects, goods, services or products through this platform. All information posted is deemed to be the personal view of the individual. Reliance on any information on this platform is solely at your own risk.

Visit our growing set of FAQs to help guide your Member Hub experience.

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