As part of our commitment to continually improve our membership experience, we have developed a new centralised contact centre comprised of RIBA service specialists. This means that calls can be handled more quickly and efficiently. It also means that some existing numbers are being cut or diverted.
For help with membership, access to online services, the library and collections, the bookshop or general project guidance, please call our Contact Centre and Membership Services Team on +44(0)20 7307 5355 (lines are open Monday to Friday, 9am to 5pm) or email support@riba.org. Alternatively, you can visit the relevant page on our website for details of contact numbers and emails for your specific query.
