RIBA Fee Calculator privacy policy

Preservation of the User's privacy is very important to the Royal Institute of British Architects ("RIBA"). The RIBA is committed to protecting the rights of users in relation to their personal information and confirms that all personal information submitted by the User to the website ("Site") will be processed in accordance with the principles of the Data Protection Act 2018.

Note this privacy policy relates only to the functionality know as "The Fee Calculator".

Links to RIBA owned websites ancillary to this Site are covered by the RIBA's Privacy Policy. Links to Third Party Sites, provided on this Site, are not covered by the RIBA's Privacy Policy and when visiting such Third Party Sites the User should check the privacy statements of each site that they visit.

Who we are
What Personal Data do we collect
How will it be used
Transfer of data outside the EEA
Who we share data with
How long we will keep your data
How we protect your data
Your choices and rights
Complaints
Changes to the policy

1. Who we are

The Royal Institute of British Architects (RIBA) is a global professional membership body driving excellence in architecture. We serve our members and society in order to deliver better buildings and places, stronger communities and a sustainable environment. Being inclusive, ethical, environmentally aware and collaborative underpins all that we do. RIBA’s registered office is at 66 Portland Place, London W1D 1AD, United Kingdom. We are a registered Charity in England and Wales under number 210566 and company number RC000484

The RIBA is registered with the Office of the Information Commissioner as a data controller under registration number Z684317X. Users may contact the RIBA in relation to data protection matters at dpo@riba.org or writing to the above address.

This privacy policy explains how we use any personal information we collect about you when you input your data, contact us by phone, email or letter.

2. What personal data we collect

RIBA collects and process various types of personal information about you for the purposes described in this Privacy Policy, including:

information (such as your name, phone number, email address, home address, employment details) that you provide by registering for use of The Fee Calculator.

Information about other people

Should you provide information to us about any person other than yourself, such as your employees, your suppliers, or your counter parties you must ensure that such third parties have been informed and understand how their personal information will be used and that they have given their permission or you have other lawful grounds under the data protection legislation justifying you disclosing it to us and for you to allow us to use it lawfully and in the ways outlined in this privacy policy.

3. How it will be used

RIBA processes Users' data for the purposes of enabling the functionality of The Fee Calculator, disseminating newsletters and guidance and ancillary or related activities.

RIBA's lawful basis for processing are listed below:

is necessary to deliver a contract or service.
processing is necessary for our legitimate business interests.
you have given us consent. All electronic marketing communications (such as newsletters) include the option to directly unsubscribe or you can email dpo@riba.org ask for your preferences to be updated;

We need to process data in order to:

provide our services to you;
correspond with you and handle your queries or complaints;
send you newsletters and guidance or other advertising and promotional emails which we think you may find interesting;
provide you with ancillary or related activities;
identify visitors to our Site, improve our Site and services and customise our Site for you; and
conduct research or for other analytical purposes.

If we wish to use your personal information for purposes other than those stated in this Privacy Policy, we will obtain your further consent.

4. Transfer of data outside the UK or EEA

We may share, transfer or store your personal information outside of the UK & EEA where we are satisfied that adequate levels of protection are in place to protect the integrity and security of your personal information or adequate security measures are adopted and in compliance with applicable privacy and data protection laws.

5. Who we share your data with

We may share your information with third parties where we have a legal duty to do so or to provide you with a service you have asked for.

RIBA will never sell your personal information to any third party.

6. How long we will keep your data

RIBA retains personal data of Users only for as long as required to fulfil the purposes for which it was collected or for as long as otherwise required or permitted by applicable laws. A Data Retention Policy codifies the different periods of time after which personal data will be destroyed or returned to the User.

7. How we protect your data

RIBA take the security of your personal information seriously. In order to prevent unauthorised access or disclosure and unlawful or unauthorised processing and accidental loss, destruction or damage, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect. For example, we have adopted internal data protection procedures and trained our staff on them with a view to preventing breaches of security.

We take all reasonable steps to protect any personal information you submit via the website. However, as our website is grouped to the internet, which is inherently insecure, we cannot guarantee the information you supply will not be intercepted while being transmitted over the internet. Accordingly, we have no responsibility or liability for the security of personal information transmitted via our website.

Links to Third Party Sites, provided on this Site, are not covered by the RIBA's Privacy Policy and when visiting such Third Party Sites the User should check the privacy statements of each site that they visit.

For ease of use and compatibility the RIBA will not encrypt emails, except those relating to payments, unless the User expressly asks the RIBA to do so. If a User would like the RIBA to encrypt emails sent to that User, the User should provide the RIBA with the necessary certification to enable the RIBA to do so. Email, unless encrypted, is not a fully secure means of communication.

8. Your choices and rights

As an individual you have explicit rights under general data protection regulation:

The right to be informed
The right of access
The right to rectification
The right to erasure (also known as the ‘right to be forgotten’)
The right to restrict processing
The right to data portability
The right to object
Rights with respect to automated decision-making and profiling
The right to withdraw your consent to the collection, holding and processing of your personal data at any time.

Please contact us at DPO, 66 Portland Place, London W1D 1AD or email to dpo@riba.org if you wish to take up any of these rights.

9. Complaints

If you are not satisfied with our response or believe we are processing your personal information in a way that is not in accordance with the law, you have the right to lodge a complaint with the supervisory authority in the UK responsible for the implementation and enforcement data protection law: the Information Commissioner’s Office (the "ICO"). You can contact the ICO via their website https://ico.org.uk/concerns/ or by calling their helpline on 0303 123 1113.

10. Changes to our Privacy Policy

Our privacy and cookies Policies may be updated from time to time so you may wish to check them each time you submit personal information to the us. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use The RIBA website to submit personal information to us.

This Privacy Notice was last updated in January 2021.